A confirmation email will be sent after you place an order. We will automatically contact our suppliers for confirmation of product availability and immediate shipment. For backorders or unavailable items, we will void the pre-authorization and contact you by phone and e-mail.
We offer same-day or next-day order processing depending on the time it was placed.
Our warehouses process and arrange your order as fast as possible. Refer to our “Ships in” estimates found on the "Shipping & Returns" section of each product page.
We ship to the contiguous United States. We do not ship to Alaska, Hawaii, Puerto Rico, Canada or the Virgin Islands at this time. As of the moment, we do not deliver to PO or APO/FPO boxes, except for rural PO addresses.
For overseas shipping, use freight forwarders address as the delivery address.
For more information about our shipping methods available, please refer to Shipping.
All orders within the USA, with the exception of Wyoming are tax-free!
We offer promotional codes occasionally to give you discounts on all or selected items. These codes can be used during the checkout process for bigger savings.
All products offered by Premier Clocks are brand-new and supported by valid manufacturer’s warranties. The warranty applicable differs from each manufacturer. This information is generally provided as part of individual product descriptions. For defective products purchased, contact us for assistance in processing your claim.
Cancelled orders will get full refund provided that your order has not been shipped by the manufacturer. We will inform you whether or not the order can be cancelled.
All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. Terms of our Returns policy will be effective once items are shipped.
Please note: Once you have requested a cancellation by emailing us at firstname.lastname@example.org, your cancellation is not complete. We must verify that your item has not shipped and notify you that your request has been accepted.